Important information about commission payments:
Please follow the steps below to claim your commission. If you have any queries, please contact us.
Once we have your bank details saved, we will then pay the amount due to you to date if the total is more than GBP50 (see below for exchange rates for non-GBP commissions). For future commissions earnings, we will automatically pay you - using the bank details you provide - every quarter should your total commission amount owed exceed GBP50 for GBP payments; and GBP100 or more for non-GBP payments. The quarterly periods are as follows: end of March, end of June, end of September, and end of December. Some quarters may be paid early or slightly late depending on seasonality (e.g. Christmas break would mean that December may be paid early or in January) and staff movements (e.g. if the accountant is away on holiday). An e-mail will be sent to you once payments have been made to let you know that payment has been made. We will also email you once a month to remind you to check your balance and to stay in touch with sales tips, new product launches, and more.
If you are UK or EU VAT registered, please do include this on the form - along with your VAT number - where it requests this information. For accounting purposes, as you are essentially invoicing us for the commission owed to you at the end of each year, we may need to ask you to send us one invoice to cover all the payments made to you in that year. However, we will do the sums so all you would need to do is generate the invoice and send it to us for our records. Thank you in advance for your understanding on this.
Should your bank details change, please note that you will need to inform us by re-sending the "Partners Programme Compensation Form" to service@thesafaristore.com.
Please note for payments:
a. We accept payments from clients when they shop with us online in three currencies: GBP, EUR, & USD. For partner commission payments, we pay out in GBP by bank transfer. Where you are owed commission in either EUR or USD, we use the HMRC exchanges rates for the month of payment of commission to determine the total owed to you in GBP.
b. For any partners wishing to not be paid in GBP - for example, in ZAR - any bank fees and charges for non-GBP payments will come off the commission amount. As an example, should we owe GBP100 and Forex fees come to GBP20, then you will receive the equivalent of GBP80 in your currency of choice paid into your account. In addition, we are not liable should your bank charge any fees locally in your country to receive the funds. We are also limited to the currencies covered by our Forex company. This is why we prefer to pay you in GBP.
Download Compensation Form >
STEP 2
Enter your e-mail address and password. Click on 'Log in'.
If you have forgotten your password, please click on "Forgotten your password?"
If you have forgotten your login details or have not yet signed up to our partners programme, then please send an e-mail to service@thesafaristore.com and we will assist you.
STEP 3
If you are not automatically taken to the "My Account" section, then please click on "My Account" on the top right of our online store.
STEP 4
Once you are in the "My Account" section, look for and click on "Commission Report" which is located under "Partner Section". Once you are in the "Commission Report" section, you will see from the top down:
Useful links: this takes you to pages such as this page and other useful pages with more information on how to increase your commission earnings. You can also find out how to get your own branded version of The Safari Store with our affiliate programme. We will be adding more useful links over time to ensure that you make the most of your partnership with The Safari Store.
Your commission summary: this lists all commissions earned and payments made to your account to date. Please note that commissions will only be available on sales after a period of 90 days has lapsed, as all sales and commissions have to take into account any returns and refunds made on orders where you have earned commission.
Scrolling further down the "Commission Report" page: we list the break down of your commission earnings by month and year. Should you wish to download this information, please use the "Downloadable PDF Commission Reports" section at the bottom of the page.
STEP 5
If this is the first time you are claiming commission, please fill out and sign our "Partners Programme Compensation Form" which you can download here and send it back to us at service@thesafaristore.com.
• We only need one of your directors to fill out this form and e-mail it to us once. Once we have your bank details saved with our bank, future payments will be faster and easier to make.
